Refund policy

RETURNS: We will issue refunds for any items returned to us in their original, unopened condition. Please note however that we do NOT accept returns for special order, clearance or preorder items.

Items must be shipped back to us as customer's expense and may be subject to a 20% restocking fee.

PREORDERS: Cancelled Preorders that have not yet shipped (either to you or from our distributors to us) will be refunded in full. Please note that not all preorders are able to be cancelled and refunded.

All refunds will be issued to the original payment method where available, or provided as store credit.